International Medical Unit

International Medical Unit

Atención integral y personalizada al paciente extranjero

es

Comprehensive and personalized care for the internacional patient

en

Des soins complets et personnalissés des patients à l'étranger

fr

Umfassende, individuelle Betreuung ausländischer Patienten

de

Why choose Viamed

At Viamed we strive to improve people’s quality of life by providing medical, nursing, and social care. We are extremely capable and dedicated in the performance of our duties. We identify with our patients and clients; we always put ourselves in their place, in order to treat them with respect and warmth. It is our mission to respond to their health needs quickly, offering high quality care and sensitivity.

We are committed and environmentally responsible, passionate about our work, professional, innovative, and close to our patients, constantly updating processes to ensure they get the very best care.

Through the International Medical Care Unit (IMU), launched in 2016, we offer medical care and attention to foreign tourists through our International Service. This unit was created in response to the demand detected among tour operators, travel agencies, and users themselves, who have entrusted their health to the professionals of Grupo Viamed. The Unit specialises in providing comprehensive quality care to patients who are in Spain on holiday. It has state-of-the-art equipment and extremely comfortable facilities.

Our Staff

Grupo Viamed Salud employs a team of active professionals that is constantly growing. We are able to deal with complex pathologies as a result of our excellent technological equipment and the exceptional quality of all the professionals involved in the care process.

We offer our patients over 50 specialities and have over 2000 employees working at seven medical-surgical hospitals, two medium stay hospitals, two socio-healthcare centres, and walk-in surgeries.

Customised Treatment

At Viamed, we study each case individually. We guide, we advise, and we draw up tailored budgets. We offer patients the best treatments and the best technology for each pathology. We cover all medical specialities.

Customised service

Our professionals speak your language. They accompany and support you throughout the admittance procedure and keep you informed of the whole care process. They also provide support for all administrative procedures.

Viamed offers International Patients:



  • Service in hotels/in the home, and 24-hour emergency medical service with priority care for all their needs with regard to emergency medicine, tests, and appointments.
  • Support from staff members from our international patient service department with a translation service (English, German, and French) provided throughout the entire care process.
  • Management and processing of cover directly with international health insurance companies from our patients’ native countries, billing and collection of all expenses and charges incurred during their stay.

What do we do for our patients?

Before their stay

During their stay

After their stay

We draw up an estimated budget and inform them of finance options available.

We analyse their case and advise them to choose the best professional.

We find the soonest date possible in line with their needs to treat their particular case.

We provide contact with travel agencies to advise them about their stay.

We provide an interpreter/liaison so they can understand the progress they are making every step of the way.

We advise them regarding the treatment and diet they should follow.

We coordinate all the tests that need to be performed through our Care Units.

We help them to liaise with a travel agency to advise them about their stay.

A date for review is agreed.

We advise them through our pharmacy service so they can find equivalent medications in their home country.

We provide them with all the reports issued by the Hospital.

We provide patients with an online communication channel for any questions or queries after their stay.

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Why Santa Ángela de la Cruz?

Here at the Hospital Viamed Santa Ángela de la Cruz we have launched an international service offering the best quality treatment and medical care to international patients.


The International Medical Unit (IMU) offers comprehensive healthcare to tourists visiting the local area so that we are able to resolve their health problems. The creation of this unit came in response to increasing demand not only among our users but also from hotels, holiday apartments, tour operators, travel agencies, etc… which have placed their trust in our professionals and facilities

Contracts with the leading insurance companies

Agreements reached between all international insurance companies covering displacement caused by tourism and the leading tour operators and hotels in the western area of Andalusia.

 

24-hour Care Service
Telephone number for this unit: + 34 620 43 23 98
Viamed Santa Ángela de la Cruz Hospital
Avda. De Jerez, 59
41013 Sevilla

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